Dellivery informations
Shipping costs for Switzerland and Principality of Liechtenstein: CHF 10.-
Free delivery, starting from CHF 78.-
Unfortunately, a weight surcharge must be charged for parcels weighing 8 kg or more (excluding packaging): CHF 10.- per parcel.
The reason is, that in January 2024 the Post has more than doubled our prices for heavier parcels.
Deliveries are limited to delivery addresses within Switzerland and Principality of Liechtenstein.
For orders in the EU please go to shop.soyana.com
For books-only orders, we recommend our book shops:
shop.verlag-bewusstes-dasein.ch for Switzerland and Liechtenstein, and
shop.bio-nichtbio.info for EU.
We ship with PostPac Priority.
Chilled foods we ship only from Monday to Wednesday because the PostPac Priority parcels are no longer guaranteed to be delivered the next day.
For shipping on Thursday and Friday, please select the additional option Swiss-Express «Mond» with guaranteed delivery on the next working day, including Saturday.
Unrefrigerated foods we ship from Monday to Friday.
During the hot summer months, we strongly recommend the Swiss-Express «Mond» option for shipping chilled foods, to guarantee punctual and safe delivery without interruption of the cold chain.
We bake our bread rolls once a week from Monday to Tuesday. You can also freeze them after delivery and bake them as needed.
In the case of wrong address details, the receiver carries all accruing forwarding expenses for renewed delivery.
We reserve the right to block customers in case of refusal of delivery.
Liability for loss or damage to the shipment: If the shipment is lost because the specified address does not exist or was incorrect, the buyer bears the damage.